Privacy Policy

Section 1 — Introduction

IslandPRL Fitness Incorporated dba Placer Garage Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website placergarageco.com and when you communicate with us via phone, email, or SMS text message.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

Section 2 — Information We Collect

We may collect the following types of information when you interact with us:

• Personal identification information including your first and last name, phone number, email address, and service address or city.
• Garage cleanout and service information including details about your garage, items to be removed, organization needs, hauling needs, access notes, photos you choose to provide, and any other information related to your requested service.
• Service preferences including the type of service you are interested in, requested dates, scheduling preferences, and project goals.
• Communication data including records of your interactions with us via form submissions, phone calls, SMS messages, and email.
• Website usage data including your IP address, browser type, pages visited, and time spent on our site collected automatically through cookies, analytics tools, and advertising technologies including the Meta Pixel.

Section 3 — How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To provide estimates, schedule appointments, coordinate service providers or subcontractors, and complete requested garage cleanout, hauling, organization, disposal, or related services.
• To send appointment confirmations, estimate reminders, scheduling updates, service-related notifications, project updates, and follow-up messages via SMS, email, or phone.
• To send marketing and promotional communications to customers who have provided express written consent to receive such messages.
• To improve our website, advertising, and services based on usage patterns and feedback.
• To comply with applicable laws and regulations.

Section 4 — SMS Communications

By checking the SMS consent checkbox on our contact form or consent form, you agree to receive text messages from IslandPRL Fitness Incorporated dba Placer Garage Co. Message types may include appointment confirmations, estimate reminders, scheduling updates, service notifications, project updates, follow-up messages, and promotional messages for consenting subscribers.

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you may receive one final confirmation message. To request help, reply HELP to any message or contact us through the contact information listed on this page.

Mobile information and SMS consent are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Your consent to receive SMS messages is not a condition of purchasing any service from us.

Section 5 — How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With SMS service providers and communication platforms necessary to deliver messages you have consented to receive.
• With service providers, subcontractors, vendors, or contractors only as needed to respond to your inquiry, provide estimates, schedule services, complete requested garage cleanout, hauling, organization, disposal, or related services, and support business operations.
• With analytics and advertising providers, including Meta, to measure the performance of our website and advertising campaigns.
• With law enforcement, government authorities, or other parties when required by law or to protect the rights, safety, and property of our customers, contractors, staff, business, or the public.

Section 6 — Cookies and Tracking Technologies

Our website may use cookies and tracking technologies including the Meta Pixel to understand how visitors interact with our site, improve user experience, and measure the effectiveness of our advertising. You may disable cookies through your browser settings; however, doing so may affect certain features of our site.

Section 7 — Data Retention

We retain your personal information for as long as necessary to provide our services, respond to inquiries, maintain business records, and comply with our legal obligations. If you would like us to delete your information, please contact us using the contact information listed on this page.

Section 8 — Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include secure data storage, limited access controls, and encrypted communications where applicable.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately.

Section 9 — Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You may also have the right to opt out of certain uses of your data. To exercise any of these rights, please contact us using the contact information listed on this page.

Section 10 — Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Section 11 — Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Section 12 — Contact Us

If you have any questions about this Privacy Policy, please contact us:

IslandPRL Fitness Incorporated dba Placer Garage Co.

Website: placergarageco.com